2 Shades BPO and UBL Insurers Enter Strategic Partnership to Advance Digital Customer Experience in Pakistan

2 Shades BPO forms a strategic partnership with UBL Insurers to accelerate digital transformation and elevate customer experience capabilities across Pakistan’s insurance sector. The alliance aims to strengthen technology-driven services, enhance policyholder interactions, and support innovation within the country’s expanding digital insurance ecosystem.

Monetary Policy at a Crossroads: Challenges Ahead for SBP’s Credibility

The State Bank of Pakistan (SBP) has strengthened its credibility through measured monetary policy decisions, but rising inflationary pressures, expanding money supply, and external pressures from the IMF pose critical tests. Experts highlight the need for cautious policy, transparent communication, and modern engagement strategies to maintain market confidence and economic stability.

Pakistan Plans Tax Hikes on Mobile Calls, Solar Panels, and Cash Withdrawals to Meet IMF Targets

The Government of Pakistan is preparing contingency tax measures to generate Rs. 200 billion in case revenue targets are missed or expenditures exceed limits in the first half of the fiscal year. Proposed measures include higher taxes on mobile and landline calls, increased withholding tax on cash withdrawals, and elevated sales tax on solar panels, aimed at keeping the $7 billion IMF bailout on track.

SBP Injects Rs12 Trillion Through Reverse Repo and Shariah-Compliant OMO to Support Liquidity

The State Bank of Pakistan conducted reverse repo and Shariah-compliant Modarabah-based Open Market Operations (OMO), injecting a total of Rs11.78 trillion into the banking system. The move aims to address liquidity shortages and stabilize financial markets, with Rs11.5 trillion through conventional reverse repo and Rs277 billion via Shariah-compliant instruments.