MCB Islamic Bank Unveils SUBUK Mobile App to Boost Digital Banking and Customer Experience

MCB Islamic Bank has officially launched its next-generation mobile banking application, “SUBUK,” marking a major milestone in the Bank’s ongoing digital transformation initiative. The new app is designed to offer an innovative, secure, and seamless digital banking experience that aligns with modern customer expectations while maintaining the principles of Shariah-compliant banking.

The launch event, held in Lahore, brought together key members of the bank’s leadership, including Raza Mansha, Chairman of MCB Islamic Bank, and Zargham Khan Durrani, President and CEO of the Bank. Senior management, digital strategy teams, and technology partners also attended the ceremony, reflecting the Bank’s collective effort toward embracing cutting-edge financial technology.

SUBUK represents a significant leap in MCB Islamic Bank’s digital journey, offering customers a modernized and intuitive platform to manage their financial needs anytime, anywhere. The app’s name, “SUBUK,” meaning “swift” in Arabic, aptly captures the essence of speed, simplicity, and security — the core pillars of the new digital experience.

Developed with a customer-centric design philosophy, SUBUK introduces a host of innovative features that simplify banking while ensuring maximum reliability and protection. Users can perform a wide range of services including balance inquiries, fund transfers, bill payments, investment tracking, and digital account management — all within a few taps.

The app integrates state-of-the-art encryption and biometric authentication protocols, ensuring that customer data and transactions remain fully secure in accordance with local and international regulatory standards. The platform’s user-friendly interface also incorporates accessibility features, allowing customers from diverse backgrounds to enjoy a smooth and convenient digital banking experience.

Speaking at the launch, Raza Mansha highlighted the importance of innovation in shaping the future of financial services. He noted that technology is now the driving force behind customer satisfaction and operational efficiency. “Digitalization is essential for sustainable growth and deeper customer engagement,” Mansha said, emphasizing that the banking industry must evolve to meet the demands of a rapidly changing digital landscape.

President and CEO Zargham Khan Durrani lauded the collaborative efforts of the teams behind the project, describing SUBUK as a symbol of the Bank’s forward-looking vision. “SUBUK embodies our commitment to providing a future-ready Islamic banking experience. At MCB Islamic Bank, we see ourselves as a truly digital bank with a strong physical presence. The launch of SUBUK marks a pivotal step toward building a holistic, technology-driven ecosystem that prioritizes customer needs and convenience,” Durrani said.

The launch of SUBUK positions MCB Islamic Bank among the leading institutions championing digital financial transformation in Pakistan’s Islamic banking sector. As customer expectations evolve, the Bank aims to continuously enhance the app with additional features, including advanced analytics, real-time insights, and integration with digital payment ecosystems to further streamline financial management.

This initiative reflects MCB Islamic Bank’s strategic focus on blending technology with faith-based financial principles, ensuring accessibility and trust while meeting global digital standards. With SUBUK, the Bank is not just introducing another mobile banking app — it is reshaping the way Islamic banking customers interact with their finances in the digital age.

Follow the PakBanker Whatsapp Channel for updated across Pakistan’s banking ecosystem.