Bank Alfalah, a leading commercial bank in Pakistan and a four-time recipient of Pakistan Banking Awards for digital excellence, has announced the launch of Alfa Business – Merchants Payment Solutions, a platform aimed at accelerating digitisation across millions of merchants nationwide. The initiative is designed to enable businesses to transition from cash-based transactions to a fully digital ecosystem, supporting Pakistan’s ongoing shift towards a cashless economy. By offering a comprehensive set of tools for transaction management, financial tracking, and access to working capital, Alfa Business seeks to empower merchants of all sizes and types to operate efficiently in a modern digital landscape.
The platform provides a wide range of services that cover every aspect of merchant operations. Digital payment acceptance is complemented by sales monitoring for both settled and unsettled transactions, instant receipt generation, invoicing, and digital bookkeeping through khatas. Merchants also gain the ability to issue Raast QR cards instantly, and access financing solutions, all through a single platform. This integrated approach is intended to simplify financial management while offering secure and convenient tools to support business growth. Muhammad Yahya Khan, Chief Digital Officer at Bank Alfalah, said, “For Pakistan’s economy to reach its full potential, we must digitise commerce at the grassroots level. Our commitment to Alfa Business Merchant Payment Solutions is about putting secure, simple financial tools directly into the hands of our merchants, accelerating their move away from cash to cashless and thus empowering their businesses to expand.”
The launch of Digital Payment Centres across major trade markets in Karachi, Lahore, and Islamabad further supports merchants in adopting digital solutions. These centres function as walk-in hubs where merchants can access essential services, maintain cash flow, and experience the benefits of digitisation first-hand. Key offerings at these centres include high-limit ATMs allowing withdrawals up to PKR 1 million, cash deposit machines accessible 24/7, AI-enabled digital cheque deposit kiosks providing instant credit, and the ability to open and operate sole proprietor accounts on the spot without visiting a branch. This infrastructure ensures that merchants have continuous access to financial services while integrating seamlessly into the digital ecosystem.
The Alfa Business app extends the capabilities of the payment solution by providing a single platform for payment acceptance, business management, and access to finance. It supports QR payment acceptance for static, dynamic, and omni QR transactions, digital khata management for tracking transactions, generating itemised invoices, and issuing receipts. The app also enables request-to-pay functionality, instant access to working capital based on transaction history, prepaid bank card issuance, Buy Now, Pay Later via QR with immediate settlement for merchants, and integration with AI-based cheque deposit kiosks. With these features, Alfa Business equips merchants with a versatile toolkit for managing operations digitally while improving transparency, efficiency, and financial inclusion across Pakistan.
Merchants can download the Alfa Business app via this link: [https://play.google.com/store/apps/details?id=com.bankalfalah.alfabusiness](https://play.google.com/store/apps/details?id=com.bankalfalah.alfabusiness)
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