Faysal Bank, widely recognized as Pakistan’s leading Islamic Bank, has earned global acclaim by winning the Bronze Award at the Qorus Reinvention Awards – MEA 2025, held recently in Dubai. These awards honor financial institutions demonstrating groundbreaking innovation and transformative practices across the Middle East and Africa, highlighting the region’s most impactful ideas in banking and financial services.
The selection process for the awards was rigorous and impartial, combining the assessment of an international jury of senior banking executives with community voting through the Qorus platform. Entries were evaluated on originality, measurable impact, universality, and overall quality, ensuring that winning solutions represent the cutting edge of financial innovation.
Faysal Bank received the award for its upgraded Faysal Digibank mobile banking application. The app is designed to deliver seamless digital banking experiences through an intuitive user interface, AI-powered enhancements, hyper-personalization, and Tap & Pay technology. Additionally, the platform introduces next-generation digital services, including voice-enabled banking, multilingual support, and gamified financial wellness programs targeting youth and women, reinforcing Faysal Bank’s commitment to inclusivity and user engagement.
Farooq Rashid, CEO of Faysal Bank, expressed pride in the recognition, stating that the award reflects the bank’s ongoing efforts to leverage technology for improving customer experience and accessibility in Islamic banking. “Faysal Digibank represents our vision for a digital-first banking ecosystem where innovation and customer-centricity drive meaningful engagement,” he remarked.
The Qorus Reinvention Awards – MEA are part of Qorus’s globally recognized Banking and Insurance Innovation Awards. The program celebrates creativity, measurable results, and the adoption of innovative practices that transform the financial services sector. This year, the awards attracted nearly 600 submissions from banks and insurers worldwide, covering diverse categories and reflecting the global push for technology-driven, customer-focused solutions.
By winning this prestigious award, Faysal Bank reinforces its leadership in digital banking in Pakistan, demonstrating how Islamic financial institutions can integrate advanced technology, AI, and customer-centric design to enhance operational efficiency and customer satisfaction. The recognition underscores the bank’s dedication to shaping a future-ready, inclusive financial ecosystem capable of meeting the evolving needs of Pakistan’s consumers.
The award also highlights the broader trend of digital transformation in Pakistan’s banking sector, where mobile platforms, AI, and personalized banking services are becoming central to competitive strategy. Institutions like Faysal Bank are setting new benchmarks for innovation, accessibility, and financial literacy, ensuring that digital solutions reach diverse demographics, including youth and women.
Through initiatives like Faysal Digibank, the bank is not only redefining the customer experience but also contributing to a more technologically advanced and resilient Islamic banking sector in Pakistan. The award is a testament to the institution’s ongoing commitment to integrating global best practices with local financial needs, setting a precedent for digital banking innovation in the region.
Follow the PakBanker Whatsapp Channel for updates across Pakistan’s banking ecosystem.