Mobilink Bank, Pakistan’s leading digital microfinance institution, has completed a major modernization of its core banking infrastructure by transitioning from Temenos’ R17 platform to the latest R23 release of the cloud-native Temenos core banking system. The upgrade, carried out in collaboration with Temenos and Systems Limited, marks a significant milestone in the Bank’s ongoing journey of digital transformation and financial inclusion.
The move reflects Mobilink Bank’s commitment to building a future-ready banking ecosystem, with a strong focus on operational excellence, security, and customer-centric innovation. By adopting Temenos’ advanced R23 architecture, the Bank has enhanced its system performance, scalability, and resilience, allowing seamless integration of digital services while ensuring compliance with evolving regulatory standards.
“This is a paradigm shift,” said Haaris Mahmood Chaudhary, President & CEO, Mobilink Bank. “By adopting the latest cloud-native core banking technology from Temenos, we are laying the foundation for next-generation digital banking in Pakistan. Our customers can now enjoy faster, safer, and more seamless services, while we strengthen our position as a frontrunner in financial inclusion and digital innovation.”
The R23 platform introduces real-time transaction processing, enhanced diagnostics, and stronger backend visibility to improve service delivery and issue resolution. Its modular and scalable design ensures that new digital features can be rolled out quickly with minimal disruption, providing the agility needed for an evolving digital economy.
Ammara Masood, GM Global Industries, Banking & Financial Services at Systems Limited, emphasized the scale of the transformation: “We are proud to have led Mobilink Bank’s core modernization program, upgrading to the latest Temenos Transact on OCI using PCA-OKE. This new digital core unifies banking capabilities, cloud, data, AI, and security, enabling agility and continuous reinvention for the Bank. Leveraging our deep expertise and regulatory accelerators, we’ve set a new benchmark for large-scale digital transformations in the region.”
For customers, the transformation means an improved digital banking experience with access to features such as seamless digital onboarding and personal finance management tools. The upgraded infrastructure also incorporates advanced security protocols and compliance measures, reinforcing trust in the Bank’s digital-first approach.
Aamir Ibrahim, CEO of Jazz, described the development as a step toward building Pakistan’s next-generation digital infrastructure: “Mobilink Bank’s R23 transformation is a powerful example of how we are building the next generation of digital infrastructure in Pakistan. By combining world-class technology with our deep commitment to financial inclusion, we are creating faster, safer, and more accessible services for millions. This is more than a system upgrade – it’s a step toward a fully connected, cashless, and inclusive economy.”
The shift to Temenos’ R23 platform not only streamlines workflows and reduces manual processes within the Bank but also enables independent service modules and advanced monitoring, ensuring greater agility in operations. These capabilities are expected to help Mobilink Bank roll out new financial products faster and more efficiently, meeting the needs of a digitally savvy customer base.
Santhosh Rao, Managing Director, Middle East & Africa at Temenos, highlighted the broader impact of the move: “We’re thrilled to see Mobilink Bank take this bold step forward. Upgrading to our latest cloud-native core banking platform is more than a tech refresh. It’s a strategic move toward truly modern banking. With Temenos, digital banks like Mobilink Bank follow a proven path to innovate faster, scale smarter, and deliver exceptional customer experiences with confidence.”
With this modernization, Mobilink Bank reinforces its role as a key player in Pakistan’s digital finance ecosystem. The Bank’s vision extends beyond internal efficiency to reshaping how banking services are delivered across the country, focusing on accessibility, inclusion, and trust.
This upgrade underscores the growing role of technology partnerships in transforming the financial services landscape in Pakistan, as institutions embrace cloud-native solutions to deliver scalable, secure, and future-ready digital banking.