Federal Tax Ombudsman Urges FBR To Launch Faceless Income Tax Refund System
The Federal Tax Ombudsman has recommended that FBR introduce a faceless income tax refund system allowing verified refunds to be transferred directly into taxpayers’ bank accounts through automated processing.
Federal Tax Ombudsman Orders FBR to Fix FASTER Sales Tax Refund System Flaw
The Federal Tax Ombudsman directs the FBR to correct a systemic software glitch in the FASTER sales tax refund system affecting Pakistani exporters.
Federal Tax Ombudsman records highest-ever 35,716 complaints in 2025, FBR implements 98% recommendations
The Federal Tax Ombudsman received a record 35,716 complaints against the FBR in 2025, achieving 98% implementation of its recommendations, reflecting growing taxpayer confidence and effective grievance redressal.