Green Peak Reset 2.0 is set to bring together major banking institutions and industry leaders in Karachi on November 11, 2026, for discussions on the future of retail banking in Pakistan. Mashreq Pakistan, Bank Alfalah Limited, The Bank of Punjab, Mobilink Bank and Raqami Islamic Digital Bank have joined the event in different partnership and sponsorship capacities, bringing perspectives on digital banking, customer services, small business financing and access to credit. Supported by the Pakistan Banks Association, the gathering aims to create an industry-wide discussion around shared priorities and the next phase of retail banking development. The event will focus on how banks can respond to changing customer expectations, expand access to financial services and develop practical solutions for individuals, families, entrepreneurs and businesses.
Mashreq Pakistan has joined Reset 2.0 as its Innovation Partner, contributing its digital-first approach to retail banking. The bank operates platforms including NEO and NEOBiz, which serve individual customers and small businesses through digital banking services. Its participation reflects the growing role of technology-led banking platforms in delivering financial products and managing everyday banking requirements. Muhammad Hamayun Sajjad, chief executive officer of Mashreq Pakistan, is also part of the Retail Banking Leaders Mandate working group, which will contribute to discussions about the direction of the country’s retail banking sector. Mashreq’s involvement is expected to support conversations on how digital channels can improve customer access, simplify banking services and help financial institutions respond to evolving market needs.
Bank Alfalah Limited has joined the event as a Gold Sponsor, bringing its experience in serving customers through a combination of branch-based and digital banking channels. The bank provides financial services to individuals, families and small businesses, giving it a broad perspective on the different requirements of retail customers. Mehreen Ahmed, Group Head of Retail Banking at Bank Alfalah, will participate in the Retail Banking Leaders Mandate working group. Her involvement places the bank’s retail banking leadership within the wider industry discussion on future priorities, including customer savings, access to credit and the development of services that better meet household and business requirements. Bank Alfalah’s participation also highlights the importance of cooperation among financial institutions as Pakistan’s banking sector adapts to changing customer preferences and greater use of digital services.
The Bank of Punjab has joined Reset 2.0 as a Gold Partner, bringing its retail banking perspective and nationwide branch network to the gathering. Its presence is relevant to discussions about reaching customers across different regions and improving access to financial products beyond major commercial centres. Banking leaders at the event will examine shared priorities spanning savings, digital lending, small business services and home ownership. These areas represent important parts of the retail banking market, where financial institutions have opportunities to develop more accessible products and strengthen relationships with customers. The Bank of Punjab’s participation will contribute to the broader conversation about how banks can respond to the financial needs of households, entrepreneurs and businesses while supporting wider access to formal financial services.
Mobilink Bank has joined the event as the Strategic Pillar Partner for the Scaling Small Businesses segment. The bank works with small businesses and customers who are often new to formal banking, providing a perspective on the financial challenges faced by entrepreneurs as they establish and expand their operations. The segment will examine the range of services small businesses require, including opening bank accounts, making payments, managing cash flow and obtaining credit. Access to these services can influence a business’s ability to manage daily transactions, meet operating expenses and invest in growth. Discussions are expected to consider how banking products and delivery channels can better accommodate small enterprises, particularly those that need straightforward account services, reliable payment facilities and financing suited to their business activities.
Raqami Islamic Digital Bank has also joined Reset 2.0 as the partner for the Scaling Digital Lending segment. As a digital-first Islamic bank, Raqami brings a perspective on customers who increasingly expect to manage their money, access financial services and complete banking transactions through mobile devices. The segment will explore how payment data, digital onboarding and responsible credit scoring can help banks reach a wider customer base and serve priority sectors. Digital lending models can potentially simplify the customer application process and help financial institutions assess creditworthiness using relevant information, although responsible implementation remains important to ensure that lending decisions are appropriate. The discussion will consider how technology can support broader access to financing while maintaining responsible lending practices and addressing the needs of customers who may have limited access to conventional banking services.
The participation of these five institutions gives Reset 2.0 a broad agenda covering established retail banking, digital-first financial services, Islamic digital banking and financing for small businesses. Their different roles as an Innovation Partner, Gold Sponsors, a Gold Partner and a Strategic Pillar Partner reflect the range of perspectives being brought into the event. With support from the Pakistan Banks Association, Green Peak Reset 2.0 aims to encourage banking leaders to identify common priorities and discuss practical approaches to the sector’s development. The event is scheduled to take place in Karachi on November 11, 2026.
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