The Federal Board of Revenue (FBR) has acknowledged that taxpayers are experiencing intermittent problems while using its IRIS portal, as the deadline for filing tax returns draws closer. The online platform is a key part of Pakistan’s tax filing system and is used by taxpayers to submit their returns and complete various tax-related requirements. The acknowledgment comes as taxpayers continue to rely on the portal to complete their filings before the approaching deadline, making uninterrupted access particularly important during this period.
In a statement shared on X, FBR said that its teams are working to address the technical problems affecting the IRIS portal. The tax authority did not indicate that the issue had been fully resolved at the time of its statement and said taxpayers would be informed once the problem was fixed. The update provides an acknowledgment from the revenue authority that the difficulties being encountered by users are linked to intermittent problems with the online system rather than being limited to individual users.
FBR also recognized that the filing deadline is approaching and said it understands the importance of the IRIS portal for taxpayers who need to submit their returns. Since the platform is used for online filing, disruptions can create difficulties for individuals and businesses attempting to complete their tax obligations within the prescribed period. The timing of the reported problems has therefore drawn attention to the need for the portal to remain accessible as taxpayers work to meet the filing requirement.
The IRIS system plays an important role in the digital administration of Pakistan’s tax system, allowing taxpayers to interact with FBR through an online platform rather than relying entirely on physical submissions. Taxpayers use the system for activities connected with income tax returns and other tax-related processes. As the filing deadline approaches, demand on the platform can become particularly significant, with a large number of taxpayers attempting to access the system and complete their submissions within a limited period.
FBR said its technical teams are actively working on the issue and that an update will be provided after the problem has been resolved. The statement does not provide a specific timeframe for when full functionality is expected to return. Until the issue is addressed, taxpayers using the portal may continue to encounter intermittent difficulties while attempting to access or use its services. The revenue authority’s commitment to provide further information is intended to keep taxpayers updated on the status of the technical problem.
The tax authority also apologized to taxpayers for the inconvenience caused by the ongoing IRIS portal issues. The apology comes at a time when users are particularly dependent on the platform because of the approaching return filing deadline. FBR’s acknowledgment highlights the practical impact that interruptions to a government-operated digital service can have on taxpayers, particularly when the service is required to complete a time-sensitive regulatory obligation.
With the filing deadline approaching, taxpayers are now awaiting further communication from FBR regarding the restoration of normal IRIS portal operations. The revenue authority has not stated in its update whether any extension or change to the filing deadline will be introduced as a result of the technical difficulties. For now, FBR has said that its teams remain engaged in resolving the intermittent problems and that taxpayers will be informed once the issue has been addressed.
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