Innovative Pvt Ltd (IPL), a leading provider of self-service banking and currency technology solutions in Pakistan, has once again solidified its dominance in the financial technology sector by winning the prestigious P@SHA ICT Award 2024 in the Business Services – FinTech category. This marks the second consecutive year that IPL has secured this honor, highlighting its continued leadership and groundbreaking contributions to the FinTech landscape.
Recognized for its state-of-the-art FinTech solutions, IPL has introduced transformative products that are reshaping the banking industry in Pakistan. Chief among these is iEngage, the company’s flagship solution, which offers a modern, customer-centric approach to self-service banking. iEngage provides innovative features like Smarter Cash Withdrawals, allowing users to withdraw cash in their preferred denominations, enhancing both convenience and the overall banking experience. Furthermore, it integrates advanced UI/UX design with an omnichannel experience for ATMs, setting a new standard for seamless customer interaction.
Mr. Naveed Ali Baig, CEO of IPL, expressed his pride in the company’s achievements: “This award is a testament to the relentless efforts of our team and our unwavering commitment to delivering best-in-class solutions to our clients. We are honored to be recognized by P@SHA once again and remain dedicated to driving innovation in Pakistan’s FinTech ecosystem.”
IPL’s consistent performance in winning the P@SHA ICT Award reflects its mission to bring cutting-edge solutions that enhance both operational efficiency and customer satisfaction for banks across Pakistan. The company has been instrumental in introducing self-service banking innovations that simplify everyday financial interactions, making life easier for end-users while helping banks optimize their operations.
One of IPL’s most impactful innovations is the Smarter Cash Withdrawals feature, which allows bank customers to choose specific denominations when withdrawing cash from ATMs. This feature not only enhances user convenience but also addresses a long-standing customer demand for more control over ATM transactions. The feature is fully integrated with modern user interfaces, providing a seamless and user-friendly experience across multiple banking channels, further improving the usability of self-service technologies in the banking sector.
Additionally, iEngage offers banks an omnichannel approach that ensures consistent user experiences across different platforms, whether it’s ATMs, mobile banking apps, or web interfaces. This integration provides financial institutions with a cohesive digital ecosystem, enabling them to offer uninterrupted services while also benefiting from streamlined operations.
IPL’s success is backed by a robust network of over 200 engineers who provide technical support and services to banks across 1,200 territories in Pakistan. This extensive reach and technical expertise make IPL a key player in the country’s FinTech sector, ensuring that its products and services are accessible to a wide range of banking institutions, from major national banks to smaller regional players.
Looking ahead, IPL is committed to driving the future of FinTech in Pakistan and beyond. The company’s innovations are not just improving the customer experience but also enhancing operational efficiencies for banks, helping them to compete in an increasingly digital world. As the financial services industry continues to evolve, IPL remains at the forefront of technological advancements, constantly pushing the boundaries of what is possible in the realm of self-service banking and financial technology.
In conclusion, IPL’s latest win at the P@SHA ICT Awards reaffirms its leadership in Pakistan’s FinTech industry. With a relentless focus on innovation, customer satisfaction, and operational excellence, the company is well-positioned to continue shaping the future of financial services in Pakistan, setting new benchmarks for the industry and driving the country’s digital financial transformation.