Faysal Bank Limited (FBL), in collaboration with the State Bank of Pakistan’s Banking Services Corporation (SBP BSC), has organised a financial literacy awareness session for persons with disabilities at the National Institute for the Deaf in Satellite Town, Gujranwala. The initiative focused on improving financial inclusion by increasing awareness of accessible banking facilities and helping participants understand how they can access formal financial services. Through this collaboration, the institutions aimed to address barriers that prevent persons with disabilities from participating in the formal financial system and encourage greater use of digital banking solutions.
During the session, Faysal Bank demonstrated its digital banking channels and explained the available services to participants, highlighting how technology can make everyday financial transactions more accessible. The bank also facilitated on-the-spot account opening for eligible individuals, allowing participants to take practical steps towards accessing formal banking services. In addition, Faysal Bank introduced free digital healthcare services available to its customers with disabilities through Oladoc, a digital healthcare platform that connects patients with verified healthcare providers. Basic medical check-ups were also arranged at the venue to provide participants with additional support.
The initiative reflects the importance of combining financial education with practical access to banking facilities, particularly for communities that may face physical, technological or informational barriers. By demonstrating digital channels and facilitating account opening, Faysal Bank sought to familiarise participants with financial services that can support their day-to-day needs and financial independence. The introduction of digital healthcare facilities also highlighted how banking partnerships can extend beyond conventional financial products to provide additional services that contribute to customer well-being.
Commenting on the initiative, Faysal Bank President and Chief Executive Officer Yousaf Hussain said financial inclusion requires equal access to opportunities and essential services for everyone. He reaffirmed the bank’s commitment to supporting persons with disabilities through accessible banking solutions, digital innovation and programmes that promote financial independence and overall well-being. His remarks highlighted the institution’s focus on making banking services more inclusive while using technology to improve accessibility for customers with diverse requirements.
Through its collaboration with SBP BSC, Faysal Bank aims to contribute towards a more inclusive financial ecosystem by improving awareness and access to formal banking services. Such initiatives can help persons with disabilities become more familiar with digital financial tools, establish banking relationships and participate more actively in the economy. The awareness session in Gujranwala also demonstrates the role of financial institutions and regulatory organisations in promoting accessible services and addressing financial inclusion challenges across different communities in Pakistan.
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