NIBAF Pakistan Conducts Regulatory Training on Customer Complaint Resolution Framework
NIBAF Pakistan hosts an online training for 61 banking professionals on the SBP’s “Business Conduct and Fair Treatment of Consumers” regulatory updates.
SBP Directs Banks to Compensate Customers Within 2 Days for Data Breaches
The State Bank of Pakistan has directed banks to compensate customers within two business days in case of data breaches, alongside implementing enhanced security measures, free transaction alerts, and optional transactional insurance. The move is part of SBP’s broader consumer protection and regulatory framework.