Khushhali Microfinance Bank Limited has announced the appointment of Farhad Zulfiqar Ali as its new Chief Human Resources Officer (CHRO), a move that underscores the institution’s focus on strengthening people, culture, and organizational excellence. With a distinguished career spanning more than 25 years, Mr. Farhad brings extensive experience in the banking and financial services industry, having worked across Pakistan, the Middle East, Lebanon, and Syria.
His professional journey reflects leadership across diverse domains including human resources, business, digital transformation, risk management, and governance. Throughout his career, Mr. Farhad has been instrumental in driving organizational change in challenging environments, earning recognition for his ability to blend strategic vision with practical execution.
Most recently, he served as the Chief Executive Officer of The First Microfinance Bank in Syria, part of the Aga Khan Development Network. During his tenure, he successfully navigated one of the most complex operational landscapes in the region, leading impactful transformation initiatives that reinforced resilience and long-term institutional growth. His role in steering business and HR strategies in such circumstances demonstrates his capacity to lead with foresight, adaptability, and purpose.
Mr. Farhad holds an MBA from the Institute of Business Administration (IBA), Karachi, one of Pakistan’s leading academic institutions, and has furthered his global credentials by completing the Strategic Leadership in Financial Inclusion program at Harvard Business School, USA. These academic achievements complement his practical expertise, positioning him well to guide Khushhali Microfinance Bank’s HR strategy in alignment with international best practices.
At Khushhali, his mandate will include advancing human capital development, embedding a culture of inclusivity and excellence, and ensuring that the bank continues to be a competitive employer of choice within the microfinance sector. By focusing on employee growth, engagement, and performance, he is expected to play a vital role in enabling the institution to deliver on its mission of driving financial inclusion across Pakistan.
The appointment comes at a time when Pakistan’s microfinance sector is experiencing significant transformation, with increasing emphasis on digitization, customer-centric solutions, and operational resilience. Human resources leadership will be a critical driver of this evolution, ensuring that institutions like Khushhali remain agile while fostering sustainable growth.
Welcoming him to the organization, Khushhali Microfinance Bank has expressed confidence that Mr. Farhad’s leadership will not only strengthen its internal capabilities but also contribute meaningfully to its broader mission of empowering underserved communities and creating greater impact through microfinance.
This strategic leadership addition highlights Khushhali’s continued commitment to enhancing governance and aligning with global standards, reinforcing its position as a leading microfinance institution in Pakistan.
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